i installed final version of digital editions , cannot using crashes on startup. last beta worked ok.
when start final version first time shows me eula dialog crashes right asfter click ok. subsequent tries , de crashes right away. never gets initializing, installing shortcuts or of that.
i purchased book info need start on project , i'm stuck neither regular reader nor acrobat pro open it. frustrating...
when start final version first time shows me eula dialog crashes right asfter click ok. subsequent tries , de crashes right away. never gets initializing, installing shortcuts or of that.
i purchased book info need start on project , i'm stuck neither regular reader nor acrobat pro open it. frustrating...
ditto. happens whether or not attempt install via ie or firefox. seems assembly code problem (repne function), i've copied/pasted dr watson log. maybe smart adobe programmer can figure out.<br /><br />-greg<br />-----------------------------------<br /><br />application exception occurred:<br /> app: (pid=1932)<br /> when: 6/19/2007 @ 16:31:53.263<br /> exception number: c000001d (illegal instruction)<br /><br />*----> system information <----*<br /> computer name: hokie<br /> user name: greg<br /> number of processors: 1<br /> processor type: x86 family 6 model 4 stepping 2<br /> windows 2000 version: 5.0<br /> current build: 2195<br /> service pack: 4<br /> current type: uniprocessor free<br /> registered organization: hokie hysteria<br /> registered owner: greg<br /><br />*----> task list <----*<br /> 0 idle.exe<br /> 8 system.exe<br /> 208 smss.exe<br /> 240 csrss.exe<br /> 264 winlogon.exe<br /> 292 services.exe<br /> 304 lsass.exe<br /> 416 ati2evxx.exe<br /> 500 svchost.exe<br /> 532 spoolsv.exe<br /> 572 defwatch.exe<br /> 592 svchost.exe<br /> 640 rtvscan.exe<br /> 724 regsvc.exe<br /> 740 mstask.exe<br /> 864 stisvc.exe<br /> 892 ulcdrsvr.exe<br /> 916 vsmon.exe<br />1004 msgsys.exe<br />1036 winmgmt.exe<br />1052 mspmspsv.exe<br />1064 svchost.exe<br />1424 ati2evxx.exe<br />1492 explorer.exe<br />1540 vptray.exe<br />1320 zlclient.exe<br />1260 jusched.exe<br /> 276 itype.exe<br /> 812 ituneshelper.ex.exe<br />1552 internat.exe<br />1560 teatimer.exe<br />1568 wbload.exe<br />1584 googletoolbarno.exe<br />1444 hotsync.exe<br />1692 ipodservice.exe<br />1376 firefox.exe<br />1824 iexplore.exe<br />1932 digitaleditions.exe<br /> 400 drwtsn32.exe<br /> 0 _total.exe<br /><br />(00400000 - 00aaf000) <br />(77f80000 - 77ffc000) <br />(63000000 - 63095000) <br />(78000000 - 78045000) <br />(7c570000 - 7c624000) <br />(70a70000 - 70ad6000) <br />(77f40000 - 77f7c000) <br />(77e10000 - 77e6f000) <br />(7c2d0000 - 7c335000) <br />(77d30000 - 77d9f000) <br />(7c740000 - 7c7cc000) <br />(77430000 - 77441000) <br />(779b0000 - 77a4b000) <br />(7ce20000 - 7cf0f000) <br />(77820000 - 77827000) <br />(759b0000 - 759b6000) <br />(77570000 - 775a0000) <br />(75030000 - 75044000) <br />(75020000 - 75028000) <br />(76b30000 - 76b6e000) <br />(71710000 - 71794000) <br />(7cf30000 - 7d176000) <br />(7c340000 - 7c34f000) <br />(6e420000 - 6e426000) <br />(75e60000 - 75e7a000) <br />(66000000 - 660cc000) <br />(6b2c0000 - 6b2c5000) <br />(66600000 - 66617000) <br />(7c950000 - 7c9df000) <br />(70440000 - 704cf000) <br />(67400000 - 67427000) <br />(7c0f0000 - 7c154000) <br />(77560000 - 77568000) <br />(77400000 - 77408000) <br />(77410000 - 77423000) <br />(72a00000 - 72a2d000) <br /><br />state dump thread id 0x55c<br /><br />eax=016e90b0 ebx=016c8f40 ecx=00000000 edx=00000018 esi=016dcf10 edi=016c7540<br />eip=05310b78 esp=0012e4a0 ebp=0012e4d0 iopl=0 nv ei pl zr na po nc<br />cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246<br /><br />function: <nosymbols><br /> 05310b50 81fc30000500 cmp esp,0x50030<br /> 05310b56 0f8273060000 jb 053111cf<br /> 05310b5c 55 push ebp<br /> 05310b5d 8bec mov ebp,esp<br /> 05310b5f 81ec30000000 sub esp,0x30<br /> 05310b65 8b4510 mov eax,[ebp+0x10] ss:014583b6=18e80000<br /> 05310b68 8b00 mov eax,[eax] ds:016e90b0=00860f78<br /> 05310b6a 8b0de4504001 mov ecx,[014050e4] ds:014050e4=00000000<br /> 05310b70 85c9 test ecx,ecx<br /> 05310b72 0f8544060000 jne 053111bc<br />fault ->05310b78 f20f10 repne ???<br /> 05310b7b 0548603f01 add eax,0x13f6048<br /> 05310b80 f20f11 repne ???<br /> 05310b83 8080000000f20f add byte ptr [eax+0xf2000000],0xf ds:f36e90b0=??<br /> 05310b8a 118098000000 adc [eax+0x98],eax ds:016e9148=00000000<br /> 05310b90 c7809400000001000000 ds:016e9144=00000000<br /> mov dword ptr [eax+0x94],0x1<br /> 05310b9a f20f11 repne ???<br /> 05310b9d 80a8000000c780 sub byte ptr [eax+0xc7000000],0x80 ds:c86e90b0=??<br /> 05310ba4 b800000001 mov eax,0x1000000<br /> 05310ba9 0000 add [eax],al ds:016e90b0=78<br /> 05310bab 00c7 add bh,al<br /> 05310bad 80c000 add al,0x0<br /><br />*----> stack trace <----*<br /><br />frameptr returnad param#1 param#2 param#3 param#4 function name<br />0012e4d0 005df1bf 016dcf10 00000000 0012e518 016c8f40 <nosymbols> <br />0012e51c 005df1bf 016e7a00 00000000 0012e548 00000000 !<nosymbols> <br />0012e564 005be059 00000000 0012e5a4 014350d0 016bfb50 !<nosymbols> <br />0012e5b4 0055cb49 014350d0 016bfb50 0084eeeb 013e84c0 !<nosymbols> <br />0012e648 0055d3e7 013e84c0 00000001 00000001 01405020 !<nosymbols> <br />0012e6c4 0055d804 013e84c0 0012e754 00000000 01405020 !<nosymbols> <br />00000000 00000000 00000000 00000000 00000000 00000000 !<nosymbols> <br /><br />*----> raw stack dump <----*<br />0012e4a0 40 a6 6d 01 01 00 00 00 - 03 00 00 00 02 00 00 00 @.m.............<br />0012e4b0 01 00 00 00 05 00 00 00 - 30 01 00 00 53 7c 4d 01 ........0...s|m.<br />0012e4c0 83 7d 4d 01 40 75 6c 01 - e0 82 41 01 07 00 00 00 .}m.@ul...a.....<br />0012e4d0 1c e5 12 00 bf f1 5d 00 - 10 cf 6d 01 00 00 00 00 ......]...m.....<br />0012e4e0 18 e5 12 00 40 8f 6c 01 - 00 7a 6e 01 1c 26 5c 00 ....@.l..zn..&\.<br />0012e4f0 10 cf 6d 01 00 00 00 00 - 18 e5 12 00 20 0b 31 05 ..m......... .1.<br />0012e500 10 cf 6d 01 00 00 00 00 - 18 e5 12 00 14 99 4d 01 ..m...........m.<br />0012e510 40 8f 6c 01 e0 82 41 01 - b0 90 6e 01 64 e5 12 00 @.l...a...n.d...<br />0012e520 bf f1 5d 00 00 7a 6e 01 - 00 00 00 00 48 e5 12 00 ..]..zn.....h...<br />0012e530 00 00 00 00 20 50 40 01 - 31 33 5c 00 00 7a 6e 01 .... p@.13\..zn.<br />0012e540 00 00 00 00 48 e5 12 00 - b0 90 6e 01 40 35 6c 01 ....h.....n.@5l.<br />0012e550 b1 90 6e 01 a0 80 6e 01 - 00 7a 6e 01 40 35 6c 01 ..n...n..zn.@5l.<br />0012e560 48 e5 12 00 b4 e5 12 00 - 59 e0 5b 00 00 00 00 00 h.......y.[.....<br />0012e570 a4 e5 12 00 d0 50 43 01 - 50 fb 6b 01 d0 50 43 01 .....pc.p.k..pc.<br />0012e580 44 c8 5a 00 00 00 00 00 - a4 e5 12 00 a4 e5 12 00 d.z.............<br />0012e590 00 00 00 00 84 de 55 00 - 51 fb 6b 01 00 00 00 00 ......u.q.k.....<br />0012e5a0 a4 e5 12 00 b1 90 6e 01 - d0 50 43 01 20 50 40 01 ......n..pc. p@.<br />0012e5b0 50 fb 6b 01 48 e6 12 00 - 49 cb 55 00 d0 50 43 01 p.k.h...i.u..pc.<br />0012e5c0 50 fb 6b 01 eb ee 84 00 - c0 84 3e 01 00 00 00 00 p.k.......>.....<br />0012e5d0 20 50 40 01 20 50 40 01 - 64 e6 12 00 94 49 4c 01 p@. p@.d....il.<br /><br />state dump thread id 0x798<br /><br />eax=77d37dd0 ebx=0014e1a8 ecx=0012e3a4 edx=00000000 esi=0014e048 edi=00000100<br />eip=77f88b37 esp=02b4fe28 ebp=02b4ff74 iopl=0 nv ei pl nz na po nc<br />cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206<br /><br />function: zwreplywaitreceiveportex<br /> 77f88b2c b8ac000000 mov eax,0xac<br /> 77f88b31 8d542404 lea edx,[esp+0x4] ss:03e79d0f=????????<br /> 77f88b35 cd2e int 2e<br /> 77f88b37 c21400 ret 0x14<br /> 77f88b3a 8bff mov edi,edi<br /><br />*----> stack trace <----*<br /><br />frameptr returnad param#1 param#2 param#3 param#4 function name<br />02b4ff74 77d58e4a 77d3aeed 0014e048 77d50101 00130000 ntdll!zwreplywaitreceiveportex <br />02b4ffa8 77d37de8 0014d7d0 02b4ffec 7c57b3bc 0014e1a8 rpcrt4!towerconstruct <br />02b4ffb4 7c57b3bc 0014e1a8 77d50101 00130000 0014e1a8 rpcrt4!i_rpcconnectioninqsockbuffsize2 <br />02b4ffec 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiw <br /><br />state dump thread id 0x43c<br /><br />eax=7ce85ae5 ebx=00000102 ecx=00150ec8 edx=00000000 esi=77f88398 edi=02c4ff74<br />eip=77f883a3 esp=02c4ff60 ebp=02c4ff7c iopl=0 nv ei pl nz na po nc<br />cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206<br /><br />function: ntdelayexecution<br /> 77f88398 b832000000 mov eax,0x32<br /> 77f8839d 8d542404 lea edx,[esp+0x4] ss:03f79e47=????????<br /> 77f883a1 cd2e int 2e<br /> 77f883a3 c20800 ret 0x
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