VersionCueCS3.cpl crash in Vista search


when start typing word starting "v" in vista start menu search bar, explorer crashed following error:
problem signature:
problem event name: appcrash
application name: explorer.exe
application version: 6.0.6001.18000
application timestamp: 47918e5d
fault module name: versioncuecs3.cpl_unloaded
fault module version: 0.0.0.0
fault module timestamp: 46419388
exception code: c0000005
exception offset: 0a5df8a2
os version: 6.0.6001.2.1.0.256.1
locale id: 2070
additional information 1: fd00
additional information 2: ea6f5fe8924aaa756324d57f87834160
additional information 3: fd00
additional information 4: ea6f5fe8924aaa756324d57f87834160

it seems connected version cue control panel component if open in cp starts ok.

can me this?
the cue version cs3 3.1.0. have cs3 suite date.

a friend of mine ran exact issue couple years ago, , think had install update version cue server.

 

in cs3, version cue has 2 components:

  1. server
  2. client

 

there "asset services" somehow used version cue, , bridge uses version cue files.

 

try manually install of following updates, restart computer, , see happens:

  1. asset services 3.1.0
    http://www.adobe.com/support/downloads/detail.jsp?ftpid=3642
  2. version cue server 3.1.0
    http://www.adobe.com/support/downloads/detail.jsp?ftpid=3640
  3. version cue client 3.1.0
    http://www.adobe.com/support/downloads/detail.jsp?ftpid=3638
  4. bridge 2.1
    http://www.adobe.com/support/downloads/detail.jsp?ftpid=3619

 

also, if vista isn't updated, should that.

 

if doesn't work, try uninstalling version cue server. start uninstaller cs3, , it's 1 of parts can remove.

 

hth



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