CS4 product DVDs not recognized: XP Pro


no problems indicated in device manager, , other disks work fine in drive.

when insert 1 of 4 cs4 disks, "there no disk in drive. please insert disk..."

what different these disks? dvds, drive
described dw/rw/dvd/rw storage device.

cs4 upgrade, cs3 installed original disks.

system information indicates sony cd u5225 , status ok
(ide\cdromsony_cd-rom_cdu5225)

any ideas?

help! received cs4, inserted disc , nothing! start begins when disc inserted. computer doesn't recognize there disc there. tried other discs , no problems.

any suggestions?


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